Share Your Experience with Eagle Carports
At Eagle Carports, we take pride in providing top-quality carports, garages, and other structures to our valued customers. Your feedback is important to us, as it helps us continually improve our products and services. We invite you to share your experience with Eagle Carports below, and let others know how we've helped you find the perfect structure for your needs.
Submit Your Review and Photos
We love to see our structures in action and hear about your satisfaction with our products. If you’ve recently purchased a carport or garage from Eagle Carports, please take a moment to complete the form below with your contact information and a brief review of your experience. If you have any photos of your installed structure, we encourage you to attach them as well. By sharing your story, you can inspire others to choose Eagle Carports for their next project.
We value your opinion, please review our services below.
Join the Eagle Carports Family
When you choose Eagle Carports, you're not just purchasing a high-quality structure - you're joining a community of satisfied customers who trust us for their carport and garage needs. We're excited to have you as part of the Eagle Carports family, and we look forward to helping you find the perfect solution for your storage and shelter requirements. Contact us today to get started.
Keet Chamberlain
1731951061
crew came this morning, put the carport together, we are VERY happy
Jennifer Hastings
1731710074
I’m sharing this for my stepdad. Samuel Sanchez did a phenomenal job for him, and he never compliments anyone!! 5 stars.
Wondering Bear
1731700947
Had an excellent install in a very tight spot for a cargo trailer. The crew communicated well, navigated through all the gates, installed fast, gathered their gear, and off they went. The four man crew made it look so simple but in reality those pieces are heavy. 12x25 carport standard
The One
1730749324
Terrible customer service. Wish I would have bought my building elsewhere.
John Wentzell
1730243081
Update 10/29/24Just stay away from this pathetically run company. Beth Darisse made more unfulfilled promises than I can list. She should be embarrassed.Avoid this company!Unbelievably bad customer service and craftsmanship. The installers left empty screw holes, missfitting door, scratched paint and more. They made appointments to fix things, which meant I had to stay home, then they don’t show up. One time they showed up a 10 pm. Then after 4 trips they got most of it done.On the last trip they installed overhead door seals that only made contact when the door was open. A real joke of a job.I was supposed to get a refund for that aspect since it did not work, and after months I am now being ignored.
Haley Ramos
1727894702
Haley
1727894641
Jeanne Mchone
1727476312
Ernie Ziglar RV carport is beautiful. It was a great experience with Lucio and his crew.
John Stephan
1726612833
The crew showed up 8 hours late, the scheduling department never returned my phone calls, no one on the crew understands English so communicating with them is another issue.I had to contact the Authorized dealer to find out what was going on. Not a good way to do business. I am hoping the RV cover comes out ok based on the other reviews that are on here.
Kevin Mcneil
1724529949
Well it went well today insallers worked really hard to finish cleaned up im happy
slybranson
1723767851
I am a disabled veteran and purchased a two car garage from Eagle Carport. Ever since I had electrical installed, both garage doors do not come down on a regular basis. This company sent workers to repair it twice and both times did not have the appropriate equipment (that was in May 2024). It is now August 2024 and they still have not repaired my doors! i've called them several times in the last time I called it was in July 2024. I have no other choice, but to take them to court.
jose Bustos
1722883199
If I could give the installers a 5 it would be a perfect 5 of 5. Now customer service on the other hand is horrible. Be aware before purchase and Installation of the color grid. My rep sent me a chart from 2019. The colors I received were completely different. Shades way different. Now I'm in a battle trying to get the correct color, all while my garage is half finished. Be cautious before selection.
Kimberly S
1721921563
I placed my order with Carolina Sheds. After they took my "non-refundable" deposit, they eliminated their handling of my order as this was now in Eagle Carports hands. I did not hear from anyone from Eagle Carports for over one week. I had to call four times to determine an installation date. I was finally on schedule for installation today at 7:30 am. I was told that someone would get back to me, but I had to call again at 10:00 a.m. today to find out what was going on.Again, no one called to tell me that they were not coming. No regard at all with anyone's schedule as this was the only time of year to visit my parents and I had to cut that visit short to ensure that I was here for the installation. It is not raining at all today. Needless to say, I am cancelling this order.UPDATE: Almost immediately after writing the first review, I heard voices in my back yard. The installation crew came without anyone informing me. They were very nice and efficient. I think lack of effort in keeping me informed is very unprofessional.
Edward Simon
1721342212
It's been a few months since my installation, and I'd assumed by now there would at least be a follow-up to ensure that everything went smoothly and that there were no issues. You'd imagine that spending so much on a building would inspire a certain amount of customer care. Sadly, after remitting the payment, I never heard from Eagle Carports again. Truthfully, during the sales process, I didn't speak to anyone over the phone. On the day of installation, some random crew of men from Texas showed up, barely speaking English. The building went up in less than a day and a half. The materials were cheap but decent enough for residential needs. They were put together with tremendous urgency, and much of the work was sloppy and poorly executed. They worked into the night, despite my being told this wouldn't happen I had to leave for work that evening, and once they completed the job, they refused to leave without my wife signing a paper indicating that she'd somehow inspected the work and was satisfied. It was impossible to determine this at the late hour. The poor workmanship was evident when the sun came up the next day, and the crew left tons of trash behind. I'm not just talking about minor scraps of material that were overlooked in the darkness. I'm talking garbage. Additionally, my backyard was littered with metal screws. To make matters worse, we've recently been experiencing heavy rains in my area, and the roof is leaking significantly each time. From start to finish, working with this company has been incredibly disappointing. Not worth what I paid. As you can see by the lack of response on this platform, they're not too concerned with any of this.
Michael Bridges
1719926431
As someone with a fair amount of knowledge about the carport industry, this is the most trustworthy manufacturer. This company will ask that you have a building permit and they provide accurate blueprints.
Jeramie Taylor
1719926237
melvina tyler
1717263115
Purchased a double car carport with automatic door openers. Within 6 months garage door began to malfunction and not open or I’d have to repeatedly press my remote to get door to close. I emailed AND called MICHAEL BRIDGES. He sent me directions to reset the door. It did not work and he quit responding to my emails and wouldn’t return my call. Told me to reach back out to him if directions did not work so he could start a work order. LIES!!! I called back repeatedly and spoke with some lady who informed me my warranty had expired on my door. I said no ma’am, it is not, Michael is suppose to be starting a work order and I need to set a day and time for them to come out and check it. She stated she had to speak with the maintenance supervisor and she never returned my calls and quit responding to my messages. It is sad to purchase something and be given the run around when it needs repairing BEFORE the warranty expires!! These people gave me the run around and now I’m stuck with a flimsy garage door that seemed to be defective according to Michael! STAY AWAY FROM PURCHASING FROM THESE PEOPLE!!! BUYER BEWARE!!! $12k for a garage with defective equipment and now to have to pay for someone else to come repair is asinine!!!
Patricia Rodriguez
1716493039
We love our building...very well built.....Tony and his crew were very professional.......they worked all day in the hot sun and delivered a beautiful garage. I would request Tony and his crew if we ever decide to add on to garage. The crew gave great customer servive.
Frank Branch
1713201133
Building install was great, However Customer Service to fix a garage door problem IS NOT. I have been waiting for 4 weeks now to get a part installed on my Garage door that was not done during the install and causing issues with my garage door.Eagle Carport, please return my calls/schedule a fix.
Bob Allen
1709736931
Purchased a garage from a reseller of Eagle Carports and the price was better than others, and sales support was great. Delivery and setup went well, although the installer made me sign a waiver due to a slight slope in back corner of concrete slab. Afterwards, i noticed a small issue with the 16x7 door opening in front not being even on both sides, and called the corporate office for assistance.Customer service team, especially Beth made sure that even though I had signed the waiver, that the issue would be resolved, and the team came back out to correct the issue. It was a 15 min fix for the team, and something I could have resolved myself, but felt the company wanted to make it right.Overall, this has been a great experience and as will all these metal buildings, the installer is the key, but the company standing behind the installers work, or mistakes and support the sales process is the most important.I recommend this company if you are looking for a solid building at a great price
Ed G
1705608692
It's been 2-1/2 months since I ordered a garage from Eagle Carports. I've had no status update, no permit has been pulled, and they're holding onto my deposit. Avoid this company and take your business to a reputable metal building business.
Kelly Ford
1704881263
Edited to add: we have no had a THIRD scheduled install with no carport being installed. We will be cancelling our order. I’m done. We ordered this in OCTOBER 2023 and it’s now mid Jan ‘24. Their customer service is truly awful.Original Review: So far I can only speak to the delivery and install process of this business. We placed our order, paid our deposit and we were set up for delivery and installation. We made arrangements to be home for the install but they never showed up. After a few phone calls they let us know the previous installation had taken longer than anticipated and they would be there the next day. So once again we made arrangements and once again they did not show up. The driver was in an accident and so we’ve been told our carport was taken back to the warehouse. No one called to let us know or reschedule us and when I called I explained the difficulty of taking off work to be here and was told the installers are independent contractors and eagle carports is not responsible for them. No real apologies. Communication has only happened if prompted by US rather than them calling to let us know anything. It’s been very very frustrating. I do understand that unexpected things happen, but how it’s handled makes all the difference. And in this case I give Zero stars for customer service.
S B
1704840088
My garage building is barely 3 years old and the roof is leaking. They only warranty it for 90 days. The customer service department gave me the run around and want to charge me $ 300.00 to look at it.
Robyn Spampinato
1704836844
RUN AWAY! Wish I could give zero stars. I would never do business with them again and certainly don’t recommend anyone else do so. I purchased a run-in for my horses in 2022. When I spoke to the salesman at the Moncks Corner, SC location he assured me that the building could withstand a category 3 hurricane and we would have ground anchors installed. Today, there was severe weather in South Carolina with winds around 30-40 miles an hour and the wind picked the building up and blew it apart. No anchors and when I dug out my order form, the salesman hadn’t added the ground anchors to the form. The crew who assembled it spoke no English, so I couldn’t verify anything. Thank the lord my animals were not hurt when the building was destroyed. They knew better than to be in it. Wish I had known it was so unsafe.
Burnout TV
1704547778
Was a very bad experience,especially after seeing all of thenegative youtube videos and BBB complaints of the buildquality. I began receiving sparse andbad communication after askingabout the videos and build quality.Canceled my order due to notwanting to risk dealing with a shadycompany. It's basically salesmen andwomen on eagle's end that make acommission and then it doesn'tmatter to them what happens afterthe sale. Mae and her boss Chris will stop at nothing to screw people over
